Shipping Policy
Fast. Reliable. Delivered with Care.
Free Shipping on All U.S. Orders*
*Free economy shipping is available for all orders shipped within the contiguous United States to physical street addresses.
Additional charges may apply for shipments to:
- PO Boxes
- Alaska (AK)
- Hawaii (HI)
- Puerto Rico (PR)
- APO/FPO addresses
- Guam
- U.S. Virgin Islands
- Any region outside the contiguous 48 states
Free shipping does not apply to international shipments.
If you have any questions about shipping to your location, we’re always here to help at hello@graftonpickleball.com.
Domestic Shipping (United States)
We know price and delivery speed matter — so we’ve streamlined our fulfillment process to get your gear to you quickly and reliably.
Processing Time
All orders ship within 1–2 business days (excluding weekends and holidays).
Delivery Speeds
- Economy Shipping (Free): Typically 3–5 business days once shipped
- Standard / Expedited Options: Faster delivery rates available at checkout
Orders ship via UPS, USPS, or FedEx, depending on the fastest route to your destination.
Tracking
You’ll receive full tracking details via email once your order ships.
International Shipping
We offer international shipping to select countries, including:
Mexico, Canada, Peru, Spain, and Italy.
(More regions coming soon.)
- Free shipping does not apply to international orders
- Shipping rates will be displayed at checkout
- Delivery timing varies by country
- Customers are responsible for duties/taxes where applicable
Lost or Damaged Packages
Your order is protected.
If your package is lost, delayed beyond carrier timelines, or arrives damaged:
- Email hello@graftonpickleball.com
- We’ll investigate with the carrier
- If confirmed, we’ll replace the order or issue a refund promptly
Need Help?
Our team is here to support you every step of the way.
Contact us anytime: hello@graftonpickleball.com
